Let customers reach out on the channel they want while still providing excellent service. Respond across multiple phone, SMS, and chat conversations at the same time while still providing an individualized experience.
Put a 24/7 AI employee on the front lines to capture leads, answer questions, and deliver a seamless customer experience that wins business — and keeps it.
Rocket Driver AI Voice Receptionist makes sure your business is always open, always responsive, and always converting leads — even when you’re off the clock.It’s not just voicemail replacement. It’s 24/7 AI-powered customer engagement that captures more opportunities and creates better customer experiences.
Ensure that every inquiry is captured with important contact details, and the conversation summary is recorded right in the CRM. Keep the focus on real customers by pre-qualifying leads in a conversational way that filters out spam.
Provide potential customers with quick, accurate answers so they stop shopping around. Do the same after customers convert to prove they made the right choice.
Let customers reach out on the channel they want while still providing excellent service. Respond across multiple phone, SMS, and chat conversations at the same time while still providing an individualized experience.
Tap into customer history for communication that feels natural, thoughtful, and genuinely helpful. Use a combination of Rocket Driver’s data and signals from other business systems to provide an unparalleled experience.
Combine AI and automation to keep customers in the know without feeling robotic. Keep communication conversational and valuable to both the customer and the business..
Turn your clients’ customer conversations into sales. Rocket Driver’s Shopify integration connects AI Receptionists to a client’s product catalog so shoppers can check inventory, see current pricing, add items to a cart, and receive a checkout link without leaving the conversation.
When someone messages your client on Instagram about a product, they can get real-time availability, relevant specs, and a direct path to purchase in the same thread. No hunting through a website. No extra steps that give buyers time to drop off. Just a clear, guided flow from question to checkout.
This can support the channels your clients’ customers already use, including website chat, SMS, WhatsApp, phone calls, Facebook Messenger, Instagram DMs, and email, depending on what you enable during configuration. AI Voice Receptionists can handle the same discovery flow on calls, answer product questions, then send a checkout link by SMS or email during or immediately after the call.
Behind the scenes, the integration pulls live product data from Shopify, while your client’s Knowledge Base covers the details that don’t live in the catalog, such as shipping policies, return procedures, sizing guidance, and care instructions. That way, a shopper can ask a product question and a policy question in the same message and get a single, usable response.
For clients with large catalogs, you can configure deeper product search, category browsing, variant lookups, and inventory checks that match how their SKUs are organized. If an item is out of stock, the AI can offer similar in-stock alternatives, capture restock interest, or route the conversation to a human when the request is too specific to automate confidently.
For e-commerce brands, the problem is constant: customers ask questions in DMs, then disappear when the only answer is “check the website.” This integration keeps the buying process in the channel the shopper already chose and reduces the friction between interest and checkout.
Add it to your service stack and give your e-commerce clients a practical way to turn more conversations into purchases, without asking them to rebuild their storefront experience.
It’s a 24/7 AI-powered call handler that replaces voicemail with real-time conversations, captures lead details, answers common questions, and logs everything into the CRM — even outside of business hours.
It ensures no call goes unanswered, improves customer response times, captures more qualified leads, and gives businesses the freedom to stay focused without worrying about missed opportunities..
Yes. The AI Voice Receptionist can answer several calls simultaneously, so customers never get a busy signal — even during peak hours.
Absolutely. You can train it to handle FAQs, product or service info, business hours, and more. It uses business-specific data to respond accurately.
Yes. You can choose from different voice families and personalize the tone, greeting, and behavior using plain-language instructions.
The AI captures the caller’s information and inquiry, then sends it to the business for follow-up — ensuring no lead gets lost.
Yes. You can forward calls from your existing number, or use a dedicated number assigned through Inbox AI Pro.
Yes. Your proprietary data is never used to train third-party models without your explicit consent. Your customer interactions remain private.
AI Voice Receptionist is included with Inbox AI Pro and currently comes with 300 minutes of usage during beta. Additional usage may be billed per minute in the future.
Not at this time. It collects caller information and flags it for follow-up, but does not transfer calls live.