Know what you’re building. See the work take shape.
Bring the business goal. We’ll shape it into agreed work with a clear scope, planned review points, and a private link where you watch it come together. You decide what affects your customers, your team, and your budget.
Talk through your goals, current tools, budget, and project questions. We’ll discuss fit and what needs to happen next.
A New York team, working with businesses and agency partners since 2011.Examples on this page are illustrative.
Start with the business decision.
You may need a new customer platform. You may need your existing tools to work together. Or you may need a clearer website and campaign before paying for more traffic.
Show us what you want people to do and where today’s experience falls short. We’ll sort what is known from what needs investigation, and whether an improvement, an integration, or a new build is worth pursuing. Detailed discovery and solution design are scoped separately when needed.
From a useful conversation to agreed work.
Every Rocket Driver project moves through the same six steps, and each one leaves something you can read, test, or sign. Each step includes an example: a family portal for a private school.
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Step 1
Understand the goal.
Explain the customer need, operational problem, or product opportunity. Share the people involved, current tools, budget, and timing constraints. We identify the questions that need answers before a scope can be confirmed.
ExampleCarrington Day School wants families to enroll, sign forms, and pay tuition online. Patricia Mercer, head of school, is the one approver.
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Step 2
Agree on the work and the costs.
Define deliverables, responsibilities, review points, and what completion means. Identify external accounts, subscriptions, and running costs. A larger product may begin with a focused release; a marketing engagement needs its own scope and measurement plan.
ExampleA two page brief, then a scope of work with three review points. Patricia signs it before the build starts.
You approve the scope here -
Step 3
Review the work as it develops.
Check the agreed work at the planned review points. Project communication, feedback, and decisions are organized in Basecamp. Your team has a clear role in supplying information and approving decisions rather than saving every question for launch.
ExamplePatricia reviews each build on a private link. Her note to make the sign button bigger on phones is fixed in the next build.
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Step 4
Check what people will actually use.
For software, review the relevant tasks, access, connected information, and exceptions. For websites and campaigns, check the agreed pages and next steps. Where AI is involved, review its output, permitted actions, and handoff to a person.
ExampleJenna, on the school’s staff, tests each family task on a phone and a desktop: sign in, enrollment contract, forms, and tuition.
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Step 5
Prepare the release and handoff.
Agree on launch responsibilities, access, documentation, and any training included in the engagement. Confirm how the system or campaign will be used and who handles the next step. Ownership and source access follow the project agreement.
ExampleThe family portal launches with release notes, staff access, and the handoff agreed in the scope.
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Step 6
Plan what happens afterward.
Software support is tailored to the application and your needs through a separate monthly agreement. Maintenance, monitoring, changes, and response arrangements need a defined scope. Ongoing marketing and additional project work have their own agreed responsibilities and fees.
ExampleA monthly support agreement for the portal, with changes for the next school year scoped on their own.
Bring your goal and current tools. We’ll discuss the approach and the questions to resolve first.
Your knowledge of the business is part of the build.
Choose one person who can gather feedback and approve decisions. Bring in the staff whose daily work will change. Supply the information, content, and authorized access the project needs.
We plan how to deliver the work with you. You bring the context that makes it useful: how customers buy, who approves an order, which information matters, or what a product must let people accomplish. Because one Rocket Driver team covers software, apps, AI, integrations, websites and marketing, those decisions stay connected from build to launch.
New ideas deserve a clear decision.
Requirements can change as a project takes shape. Bring the request into review. We assess its effect on cost, delivery, and testing, then agree on any revised scope before adding the work. You can evaluate the tradeoff with the business goal in view.
Working through your agency?
Your agency leads the client relationship. Before delivery begins, we agree on communication, client participation, approvals, and access to project information. Bring the client opportunity and any commitments already made so the proposal reflects the work involved.
Agencies work with Rocket Driver through a partnership plan, which brings wholesale rates and the agency platform.
Questions about how projects run.
Bring the goal. Let’s work through the next step.
The product you want to launch. The manual process your team works around. The customer experience you want to improve. Tell us what matters, and we’ll discuss the approach and whether Rocket Driver is the right team.