These Terms of Service, together with Rocket Driver’s Privacy Policy, Terms of Use, any applicable order form, proposal, statement of work, invoice, subscription plan, service agreement, online checkout, written approval, payment authorization, and any additional policies or service-specific terms referenced by Rocket Driver, form the agreement between Rocket Driver and the person or entity purchasing, accessing, evaluating, receiving, or using Rocket Driver services.
Please read these Terms carefully. By accessing Rocket Driver’s website, requesting services, approving a proposal, signing an agreement, submitting payment, authorizing a recurring charge, using any Rocket Driver platform, accepting deliverables, continuing a business relationship with Rocket Driver, or otherwise receiving services from Rocket Driver, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you are accepting these Terms on behalf of a company, agency, organization, client, employer, or other legal entity, you represent that you have authority to bind that entity. In that case, “you,” “your,” and “client” refer to that entity.
These Terms apply to all Rocket Driver clients, including direct retail clients, businesses, agencies, white label partners, resellers, organizations, nonprofits, franchise operators, consultants, and any other person or entity purchasing, using, reselling, or benefiting from Rocket Driver services.
Rocket Driver may be referred to in these Terms as “Rocket Driver,” “we,” “us,” or “our.”
All payments made to Rocket Driver are final, fully earned upon payment, and non-refundable to the fullest extent permitted by law. This applies to all services, projects, subscriptions, retainers, deposits, setup fees, implementation fees, monthly fees, consulting fees, third-party costs, and custom work.
By making payment, you acknowledge that Rocket Driver may immediately reserve capacity, assign personnel, begin strategy, perform research, provide access, schedule production, create deliverables, purchase tools, configure systems, begin onboarding, allocate internal resources, or otherwise begin performance. Cancellation, delay, non-use, dissatisfaction, change of direction, lack of business results, or failure to participate does not create a refund right.
“Agreement” means these Terms of Service, together with any applicable order form, proposal, statement of work, invoice, credit card authorization, subscription plan, privacy policy, terms of use, service-specific terms, and any written agreement expressly accepted by Rocket Driver.
“Client” means any person or entity that purchases, accesses, uses, receives, resells, or benefits from Rocket Driver services. This includes direct retail clients, white label partners, agencies, businesses, organizations, and authorized users.
“Customer” means a third-party customer, lead, prospect, client, user, or account of a Client, including a customer of a white label partner.
“White Label Partner” means any agency, consultant, reseller, business, or organization that purchases Rocket Driver services for resale, fulfillment, delivery, support, or presentation under its own brand or business relationship.
“Direct Client” or “Retail Client” means any person, business, organization, or entity that purchases services directly from Rocket Driver for its own business or organizational use.
“Services” means all services, products, subscriptions, platforms, solutions, tools, deliverables, consulting, creative work, technical work, strategy, implementation, support, systems, and related business services provided by Rocket Driver.
“Order” or “Order Form” means any online or written ordering document, proposal, invoice, checkout, statement of work, payment authorization, service plan, subscription confirmation, or written approval that identifies purchased services, pricing, term, billing schedule, scope, or related terms.
“Purchased Services” means any paid service, product, subscription, project, platform access, system access, implementation, setup, consulting engagement, managed service, or deliverable purchased from Rocket Driver.
“Platform” means any software, portal, dashboard, CRM, workflow system, reporting system, automation system, website system, artificial intelligence system, or other technology environment made available by Rocket Driver.
“Solutions” means products, services, tools, systems, campaigns, deliverables, workflows, platforms, or resources made available by Rocket Driver.
“Partner Website” means a website made available to a white label partner while the partner remains in good standing with Rocket Driver.
“Your Data” means data, information, files, content, materials, credentials, access, records, media, instructions, customer data, or business information provided by you, your users, your customers, or on your behalf.
“Confidential Information” means non-public, confidential, proprietary, technical, operational, financial, business, customer, strategy, marketing, software, code, process, workflow, training, pricing, or trade secret information disclosed by one party to the other in connection with the Agreement.
“Intellectual Property” means all algorithms, APIs, concepts, data, databases, designs, diagrams, documentation, drawings, workflows, prompts, AI instructions, automations, playbooks, code, software, systems, strategy frameworks, designs, websites, interfaces, methods, processes, protocols, reports, templates, operating procedures, business methods, know-how, marks, inventions, trade secrets, and other proprietary materials.
“Third-Party Products” means products, services, software, platforms, marketplaces, APIs, advertising platforms, search engines, AI models, social media platforms, hosting providers, payment processors, plugins, themes, SaaS tools, vendors, contractors, or other resources not owned or controlled by Rocket Driver.
Rocket Driver provides marketing, technology, creative, advertising, web, operational, artificial intelligence, consulting, white label, and business support services. These may include, without limitation:
Services may be provided as one-time projects, recurring services, subscriptions, retainers, managed services, custom scopes, hourly services, consulting engagements, implementation work, or platform access.
These Terms apply to direct retail relationships and white label relationships.
A Direct Client purchases services for its own business or organization.
A White Label Partner purchases services for resale, fulfillment, delivery, management, support, or presentation to its own customers.
Unless Rocket Driver expressly agrees otherwise in writing, each White Label Partner is solely responsible for its own customers, prospects, sales representations, contracts, pricing, billing, collections, refunds, customer support, approvals, service expectations, and disputes.
Rocket Driver is not responsible for refunds, credits, disputes, chargebacks, cancellations, customer complaints, non-payment, dissatisfaction, contract issues, or sales promises between a White Label Partner and the partner’s customer.
A White Label Partner’s customer cancellation, non-payment, chargeback, refusal to approve work, dissatisfaction, delay, lack of cooperation, or change of direction does not create any refund obligation by Rocket Driver.
White Label Partners may not promise deliverables, timelines, guarantees, ownership rights, refunds, exclusivity, rankings, revenue, leads, sales, or outcomes beyond what Rocket Driver has expressly agreed to in writing.
You may not access or use Rocket Driver services, platforms, materials, websites, systems, documentation, proposals, training, reports, or processes if you are a direct competitor, except with Rocket Driver’s prior written consent.
You may not access Rocket Driver services to monitor availability, performance, pricing, functionality, strategy, methods, operations, intellectual property, systems, or competitive positioning for benchmarking, copying, reverse engineering, competitive analysis, or any similar purpose.
Subject to these Terms and any applicable Order, Rocket Driver will use commercially reasonable efforts to provide the Purchased Services.
Online services, platforms, portals, dashboards, hosted systems, or technology resources may be unavailable due to scheduled maintenance, emergency maintenance, platform limitations, hosting issues, third-party outages, security events, force majeure events, client acts or omissions, payment issues, access restrictions, or circumstances outside Rocket Driver’s control.
Rocket Driver may make modifications, updates, improvements, replacements, or changes to services, systems, processes, platforms, documentation, or deliverables from time to time.
Rocket Driver may use employees, contractors, vendors, software providers, AI tools, third-party systems, and internal resources to perform services.
Rocket Driver may make Partner Websites available to White Label Partners in good standing.
Partner Websites may include website structure, content, templates, images, videos, layouts, forms, and other resources owned, licensed, or controlled by Rocket Driver or its affiliates.
Unless expressly agreed in writing, Partner Websites remain the property of Rocket Driver or its applicable affiliate and are made available only while the White Label Partner remains active, current on payment, and in good standing.
Partner Websites may contain content, structures, images, videos, layouts, or materials that are similar to or duplicated across multiple partner sites. Rocket Driver recommends that partners revise, customize, and strengthen website content for branding, search visibility, conversion, and originality.
Content writing, custom branding, custom design, SEO rewriting, legal review, compliance review, advanced conversion optimization, custom development, and custom website ownership are not included unless expressly stated in a written Order.
If a partner terminates, fails to pay, cancels services, or is no longer in good standing, Rocket Driver may take the Partner Website offline, remove access, disable related tools, or discontinue associated services.
If Rocket Driver offers a purchase option for a Partner Website, ownership or transfer rights apply only after full payment and only to the assets expressly identified in writing. Rocket Driver retains all pre-existing tools, frameworks, templates, systems, code libraries, processes, reusable methods, and intellectual property unless expressly transferred in writing.
You are responsible for providing accurate information, timely communication, required access, credentials, approvals, content, files, legal review, compliance review, business information, billing information, and other materials needed for Rocket Driver to perform services.
You are responsible for reviewing deliverables, checking accuracy, approving public-facing materials, and ensuring that all claims, offers, pricing, testimonials, credentials, licenses, guarantees, certifications, health claims, financial claims, legal claims, advertising claims, and business representations are accurate, lawful, and authorized.
Rocket Driver may rely on information, instructions, approvals, and materials provided by you or on your behalf.
Rocket Driver is not responsible for delays, incomplete work, missed timelines, increased costs, performance issues, account issues, lost opportunities, campaign issues, website issues, or service interruptions caused by your delay, non-response, lack of access, incorrect information, incomplete materials, late approvals, internal disputes, or failure to cooperate.
You agree to comply with all applicable federal, state, provincial, local, and international laws, rules, regulations, and ordinances.
You may not:
You agree to pay all fees, charges, expenses, taxes, third-party costs, subscriptions, retainers, deposits, setup fees, project fees, implementation fees, monthly fees, renewal fees, late fees, reinstatement fees, and other amounts owed under any Order or business relationship with Rocket Driver.
All invoiced amounts are due upon receipt unless a different payment schedule is expressly stated in writing.
Rocket Driver may require payment in advance before reserving capacity, starting work, providing access, assigning personnel, scheduling services, activating systems, purchasing tools, or beginning onboarding.
You are responsible for keeping billing information, contact information, card information, payment methods, and authorization details accurate and current.
By providing a credit card, debit card, ACH authorization, payment method, online authorization, or other payment information, you authorize Rocket Driver and its payment processors to charge approved amounts, recurring amounts, overdue amounts, renewal fees, and amounts otherwise owed under the Agreement.
Payment processor fees, bank fees, card fees, chargeback fees, currency conversion charges, and failed payment fees may be passed through to you where permitted by law.
All payments made to Rocket Driver are final, fully earned upon payment, and non-refundable to the fullest extent permitted by law.
This policy applies to all Rocket Driver services, including AI projects, AI systems, AI agents, AI Search Visibility, SEO, web design, web development, hosting, maintenance, landing pages, paid media, advertising support, social media, graphic design, branding, content, press release support, consulting, audits, strategy, research, marketing automation, CRM support, client portals, dashboards, reporting, white label services, direct retail services, partner websites, setup work, onboarding, implementation, subscriptions, retainers, deposits, monthly fees, project fees, custom work, and third-party costs.
Fees are non-refundable regardless of whether services are completed, partially completed, scheduled, started, paused, delayed, discontinued, rejected, unused, canceled, terminated, or not fully utilized by you.
Fees are non-refundable even if:
Payments are not held in escrow. Payments compensate Rocket Driver for reserving capacity, allocating personnel, performing work, providing access, beginning strategy, conducting research, preparing deliverables, managing projects, using internal resources, and accepting the business opportunity.
No refund, credit, offset, proration, reversal, or payment reduction is owed unless expressly agreed in writing by Rocket Driver or required by applicable law.
All setup fees are non-refundable.
All onboarding fees are non-refundable.
All deposits are non-refundable.
All retainers are non-refundable.
All monthly fees are non-refundable.
All subscription fees are non-refundable.
All project fees are non-refundable.
All implementation fees are non-refundable.
All consulting fees are non-refundable.
All fees for unused time, unused services, unused access, unused campaigns, unused deliverables, unused reports, unused meetings, unused account capacity, or unused platform access are non-refundable.
A client’s failure to use services, attend meetings, submit materials, provide access, approve work, or participate in the project does not create a refund right.
Third-party costs are non-refundable.
Third-party costs may include advertising spend, software subscriptions, SaaS tools, plugins, themes, templates, domains, hosting, stock assets, fonts, design assets, data providers, AI tools, analytics tools, call tracking, CRM tools, payment processor fees, platform fees, contractor fees, vendor costs, marketplace fees, media costs, and other pass-through expenses.
Rocket Driver is not responsible for refund policies, billing rules, platform changes, account restrictions, downtime, errors, suspensions, denials, rejected ads, ranking changes, pricing changes, or cancellation rules imposed by third-party platforms.
Recurring services, monthly services, retainers, subscriptions, active projects, managed services, and ongoing support continue until canceled in accordance with the applicable Order or these Terms.
Unless a different written notice period applies, cancellation of recurring services requires written notice at least thirty days before the next billing date. Cancellation must be submitted in writing to the contact method designated by Rocket Driver. Calling Rocket Driver, leaving a voicemail, telling a staff member verbally, or notifying a third party does not complete cancellation unless Rocket Driver expressly confirms the cancellation in writing.
Cancellation affects future billing only. Cancellation does not create a refund for amounts already paid. Cancellation does not erase unpaid balances. Cancellation does not relieve you of amounts already incurred. Cancellation does not require Rocket Driver to continue providing services after payment, access, cooperation, or the business relationship has ended.
If a service term, contract term, subscription term, or commitment period applies, you remain responsible for all fees due for the full term unless Rocket Driver expressly agrees otherwise in writing.
Rocket Driver does not provide prorated refunds.
For California subscribers, where the California Automatic Renewal Law or other applicable California law gives you a right to cancel a recurring subscription on terms different from those above, you may cancel by emailing team@rocketdriver.com with your account information and a cancellation request. We will honor valid California cancellation requests within the time required by California law. Cancellation takes effect for future billing periods. Amounts already paid remain non-refundable to the fullest extent permitted by law.
Services may not be paused unless Rocket Driver expressly agrees in writing.
Because Rocket Driver allocates personnel, production time, strategy resources, account management, software access, vendor resources, and project capacity in advance, a client delay, internal slowdown, missing approval, change in priorities, customer delay, or lack of materials does not automatically pause billing or extend service obligations.
If Rocket Driver allows a pause, the pause applies only to the terms expressly confirmed in writing. Fees already paid remain non-refundable.
If payment is late, fails, is reversed, is disputed, or is not received when due, Rocket Driver may, without limiting any other rights or remedies:
Suspension, termination, or withholding caused by late or failed payment does not create a refund right.
You agree to contact Rocket Driver in writing before initiating any payment dispute or chargeback, except where prohibited by law.
You agree not to file false, improper, bad-faith, or unauthorized chargebacks for payments that were knowingly approved, authorized, invoiced, contracted, initiated, made available, scheduled, started, performed, or delivered.
If a chargeback or payment dispute is filed, Rocket Driver may provide the payment processor, card network, bank, collections provider, legal representative, or applicable authority with relevant evidence, including invoices, proposals, signed agreements, website terms, payment records, email communications, project records, access logs, deliverables, onboarding records, client approvals, service notes, time records, screenshots, account records, and proof that work began or services were made available.
Rocket Driver may suspend services, terminate access, pause campaigns, stop work, recover unpaid balances, recover administrative costs, recover collection costs, and pursue available remedies for improper payment disputes.
Nothing in this section limits any non-waivable legal right you may have under applicable law.
You are responsible for all taxes, levies, duties, value-added taxes, sales taxes, use taxes, withholding taxes, governmental assessments, and similar charges associated with your purchases, except taxes based on Rocket Driver’s net income.
Rocket Driver may charge taxes where applicable. If Rocket Driver does not collect a tax, you remain responsible for determining and paying any applicable tax obligations.
All monetary amounts are in United States dollars unless expressly stated otherwise in writing.
Any timeline, launch date, delivery date, production schedule, estimate, roadmap, or projected completion date is an estimate unless expressly stated in a signed written agreement as a guaranteed deadline.
Timelines may change due to client delays, access issues, third-party delays, platform issues, technical problems, scope changes, staffing needs, approval delays, hosting issues, software issues, compliance reviews, vendor delays, or circumstances outside Rocket Driver’s control.
A missed estimated timeline does not create a refund right.
Rocket Driver may provide revisions only as stated in the applicable Order.
A revision means a reasonable change to work already included in the approved scope. A revision does not include a new concept, new direction, new page, new campaign, new platform, new integration, new design system, new functionality, new content strategy, new service, new business model, or expanded deliverable unless Rocket Driver agrees in writing.
Out-of-scope work may require a new estimate, change order, invoice, timeline, or agreement.
Rocket Driver is not required to perform out-of-scope work without additional payment.
Rocket Driver does not guarantee any specific ranking, traffic level, lead volume, sale, conversion rate, revenue amount, profit amount, return on investment, advertising result, AI search placement, search engine visibility, social media growth, follower count, engagement level, website performance result, approval by a third-party platform, or business outcome.
You understand that business results depend on many factors outside Rocket Driver’s control, including market conditions, competition, advertising platforms, search engines, AI answer engines, social media algorithms, customer demand, reputation, pricing, sales process, offers, third-party rules, website history, brand strength, budget, platform changes, and client participation.
Services are provided as professional services, strategy, implementation, support, creative work, technical work, marketing work, or operational work. They are not a guarantee of financial performance.
Search engines, AI answer engines, advertising platforms, social media platforms, analytics platforms, review platforms, directories, and other third-party systems are controlled by third parties.
Rocket Driver does not control Google, Bing, OpenAI, ChatGPT, Gemini, Perplexity, Meta, Instagram, Facebook, LinkedIn, TikTok, YouTube, X, Amazon, Apple, review platforms, directories, ad networks, hosting providers, payment processors, or any other third-party platform.
Rocket Driver is not responsible for algorithm changes, policy changes, rejected ads, account suspensions, ranking fluctuations, indexation delays, traffic changes, attribution changes, reporting discrepancies, platform outages, tracking limitations, AI-generated answer changes, or third-party enforcement decisions.
AI systems, automations, prompts, workflows, chatbots, voice agents, document intelligence systems, CRM workflows, and related tools may use third-party models, software, APIs, integrations, data sources, or client-provided information.
AI outputs may be incomplete, inaccurate, outdated, inconsistent, or unsuitable without human review. You are responsible for reviewing, approving, testing, monitoring, and supervising AI-generated outputs and automated workflows before relying on them.
Rocket Driver does not provide legal, medical, financial, tax, insurance, compliance, or professional licensing advice through AI systems unless expressly agreed in a separate written agreement and performed by properly qualified professionals.
You remain responsible for all business decisions, customer communications, compliance obligations, and operational actions taken using AI systems or automation tools.
Rocket Driver may provide website design, website development, hosting, maintenance, technical support, integrations, CRM support, client portals, dashboards, software configuration, or related technical services.
Rocket Driver is not responsible for issues caused by third-party plugins, themes, APIs, hosting providers, domain providers, registrars, software updates, browser changes, security events, malware, unauthorized access, expired licenses, client edits, broken credentials, platform restrictions, or systems outside Rocket Driver’s control.
Unless expressly stated in writing, Rocket Driver does not guarantee that any website, system, integration, or software will be error-free, uninterrupted, permanently compatible, or immune from future updates, security risks, platform changes, or maintenance needs.
Advertising spend is separate from Rocket Driver management fees unless expressly stated otherwise.
Advertising spend paid to platforms is non-refundable and subject to the platform’s own billing rules.
Rocket Driver does not guarantee ad approvals, ad delivery, cost per click, cost per lead, cost per acquisition, conversion rate, revenue, return on ad spend, lead quality, call quality, or sales results.
You are responsible for sales follow-up, offer strength, pricing, compliance, landing page approvals, claims, disclaimers, and business operations connected to advertising campaigns.
Rocket Driver may create, schedule, manage, or support social media content, blog content, website content, email content, ad content, captions, graphics, creative assets, or related materials.
You are responsible for reviewing and approving all content before publication where approval is requested or required.
Rocket Driver does not guarantee social media reach, followers, engagement, comments, shares, virality, lead volume, sales, or platform growth.
Social media platforms may limit reach, restrict accounts, reject content, remove content, change rules, or suspend access at their discretion.
Third-Party Products are not under Rocket Driver’s control. Rocket Driver does not endorse, warrant, guarantee, control, or guarantee the continued availability of Third-Party Products.
Any acquisition, use, exchange of data, payment, cancellation, or dispute involving Third-Party Products may be governed by the third party’s own terms and policies.
Rocket Driver disclaims responsibility for Third-Party Products to the fullest extent permitted by law.
Rocket Driver and its licensors retain all ownership rights in Rocket Driver services, platforms, systems, software, documentation, strategy frameworks, templates, processes, tools, playbooks, prompts, automations, workflows, design systems, code libraries, internal files, working files, methods, know-how, and pre-existing intellectual property.
You may access and use Purchased Services only as permitted by these Terms and any applicable Order.
Unless expressly stated in a written agreement, Rocket Driver does not transfer ownership of internal systems, source files, working files, editable design files, development environments, strategy notes, research files, prompt systems, automation logic, code libraries, reusable frameworks, templates, playbooks, internal documentation, proprietary tools, or pre-existing intellectual property.
Upon full payment of all amounts owed for a specific deliverable, you receive only the rights expressly granted in the applicable Order. If no separate written ownership terms apply, Rocket Driver grants you a limited, non-exclusive, non-transferable license to use final deliverables created specifically for you for your own business purposes.
Rocket Driver may withhold deliverables, files, access, credentials, licenses, code, reports, strategy documents, account transfers, or ownership transfers until all amounts owed are paid in full.
You own Your Data. You grant Rocket Driver and its applicable employees, contractors, vendors, software providers, and third-party service providers the right to access, process, transmit, store, use, modify, and disclose Your Data as reasonably necessary to provide services, operate systems, communicate with you, process payments, maintain records, comply with law, enforce agreements, and improve services.
If you provide data on behalf of another person or entity, you represent that you have all rights, permissions, consents, and authority required to provide that data and authorize Rocket Driver to use it for the requested services.
After termination, expiration, cancellation, suspension, or conclusion of services, Rocket Driver may retain or delete client data, files, records, deliverables, credentials, communications, project materials, websites, code, documentation, and assets in accordance with its internal retention practices, legal obligations, operational needs, and applicable law.
You are responsible for requesting export or transfer of available data before cancellation, termination, or loss of access.
Unless a different written period applies, you must request available exportable materials within thirty days after termination or before the next billing cycle, whichever occurs first.
After the applicable period, Rocket Driver has no obligation to maintain, store, recover, provide, export, restore, or preserve any project-related data, files, websites, materials, records, or assets, except where required by law.
Rocket Driver may retain copies of communications, invoices, agreements, account records, work history, payment records, project notes, and other business records as needed for legal, tax, operational, security, payment dispute, or enforcement purposes.
You grant Rocket Driver a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, modify, commercialize, and improve services based on any comments, ideas, suggestions, enhancements, recommendations, corrections, or other feedback you or your users provide, without payment, attribution, or obligation.
Each party may receive Confidential Information from the other party.
The receiving party will use reasonable care to protect Confidential Information and will not use Confidential Information for purposes outside the Agreement.
The receiving party may disclose Confidential Information to employees, contractors, advisors, agents, vendors, service providers, and representatives who need access for purposes consistent with the Agreement and who are bound by confidentiality obligations or professional duties.
The receiving party may disclose Confidential Information where required by law, court order, subpoena, regulation, payment dispute, legal process, or governmental request.
Confidential Information does not include information that is publicly available, already known without confidentiality restriction, independently developed without use of the disclosing party’s Confidential Information, or lawfully received from another source.
Unless prohibited by a written agreement, Rocket Driver may reference client names, logos, industries served, project categories, general work performed, public-facing work, non-confidential outcomes, and publicly available materials for sales, marketing, portfolio, proposals, case studies, internal documentation, and business development.
For white label relationships, Rocket Driver will use reasonable care not to publicly disclose a confidential partner customer relationship where the relationship is expressly white labeled or subject to a written confidentiality restriction.
Rocket Driver will not knowingly disclose confidential credentials, private financial information, non-public customer data, or confidential business information in public marketing without permission.
You are responsible for ensuring that all materials provided to Rocket Driver are accurate, lawful, authorized, and do not infringe the rights of others.
You are responsible for all claims about your business, products, services, pricing, certifications, licenses, testimonials, case studies, guarantees, health claims, financial claims, legal claims, advertising claims, employment claims, regulated industry claims, and customer representations.
Rocket Driver is not responsible for legal, regulatory, compliance, advertising, platform, or third-party problems caused by inaccurate, incomplete, misleading, unauthorized, or unlawful client-provided information.
You agree to indemnify Rocket Driver for claims arising from client-provided materials, client instructions, client approvals, client products, client services, client representations, or your use of Rocket Driver deliverables.
You may be required to provide access to websites, hosting accounts, domains, analytics, ad accounts, social media accounts, CRMs, software platforms, payment systems, or other tools.
You are responsible for ensuring that access is authorized and does not violate any third-party agreement.
Rocket Driver is not responsible for delays, incomplete work, errors, or lost opportunities caused by missing, expired, incorrect, restricted, revoked, or insufficient access.
You are responsible for maintaining secure passwords, access controls, user permissions, backups, and account ownership unless Rocket Driver expressly agrees otherwise in writing.
Rocket Driver may suspend services, access, production, support, meetings, campaigns, hosting, reporting, or deliverables if:
Suspension does not create a refund right.
Rocket Driver may terminate services or the business relationship if you fail to pay, violate these Terms, abuse personnel, misuse services, create legal risk, create platform risk, refuse to cooperate, file improper chargebacks, request unlawful work, damage the working relationship, or otherwise create unacceptable business risk.
Upon termination, all unpaid amounts become immediately due.
Termination does not create a refund right.
Upon expiration or termination, your right to use or access services, active projects, systems, platforms, partner websites, deliverables, tools, and confidential materials ceases unless Rocket Driver expressly agrees otherwise in writing.
Services are provided “as is” and “as available” to the fullest extent permitted by law.
Rocket Driver makes no representation or warranty regarding integrity, accuracy, completeness, success, profitability, reliability, availability, compatibility, platform performance, expected opportunities, business outcomes, rankings, traffic, leads, sales, or results.
Rocket Driver disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, performance, accuracy, reliability, availability, compatibility, and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, Rocket Driver is not liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages.
Rocket Driver is not liable for lost revenue, lost sales, lost leads, lost rankings, lost traffic, lost data, lost goodwill, lost business opportunities, platform downtime, search engine changes, AI answer changes, advertising platform decisions, third-party failures, customer complaints, or business interruption.
To the fullest extent permitted by law, Rocket Driver’s total liability for any claim is limited to the lesser of five thousand dollars or the total amount paid by you to Rocket Driver for the specific service giving rise to the claim during the six months immediately before the event giving rise to the claim.
If the claim relates to a one-time project, Rocket Driver’s total liability is limited to the amount paid for the specific disputed deliverable, not the entire business relationship.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, Rocket Driver’s liability is limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Rocket Driver and its owners, officers, directors, employees, contractors, vendors, affiliates, partners, representatives, and agents from claims, damages, losses, liabilities, costs, and expenses arising from:
Rocket Driver will provide notice of any covered claim where commercially reasonable. You may not settle any claim in a way that imposes obligations, admissions, payment, liability, restrictions, or reputational harm on Rocket Driver without Rocket Driver’s prior written consent.
Rocket Driver is an independent contractor.
Nothing in these Terms creates a partnership, joint venture, franchise, employment relationship, fiduciary relationship, legal agency, exclusive relationship, or representative relationship between Rocket Driver and the client.
No party has authority to bind the other party, make commitments on behalf of the other party, incur obligations on behalf of the other party, or represent that it has authority to act for the other party unless expressly authorized in writing.
Use of the terms “partner,” “white label partner,” “agency partner,” “client,” “customer,” or similar business language does not create a legal partnership, franchise relationship, employment relationship, agency relationship, joint venture, or fiduciary relationship.
Rocket Driver does not control the client’s business operations, sales process, pricing, customer relationships, employee decisions, internal procedures, marketing claims, client communications, or method of operation unless expressly stated in a written agreement.
Each party remains solely responsible for its own employees, contractors, taxes, insurance, business decisions, legal obligations, customer relationships, and operating expenses.
Unless expressly agreed in writing, Rocket Driver may provide services to other businesses, agencies, partners, organizations, and clients, including businesses in similar or competitive industries.
No client receives exclusivity unless Rocket Driver expressly agrees in a signed written agreement.
During the term of the business relationship and for two years after termination, you agree not to directly or indirectly solicit, hire, retain, contract with, or attempt to hire or retain Rocket Driver employees, contractors, vendors, providers, partners, or customers introduced through Rocket Driver without Rocket Driver’s prior written consent.
This restriction does not apply to individuals who respond to general public job postings not specifically directed at such individuals.
You agree that electronic communications, proposal approvals, online payments, email confirmations, electronic signatures, checkout confirmations, payment authorizations, and digital records may be used to show acceptance, authorization, approval, agreement, payment approval, and service approval.
Electronic records may have the same effect as written records to the fullest extent permitted by law.
Rocket Driver may provide notices by email, invoice message, account message, proposal message, website notice, platform message, or other reasonable communication method.
You are responsible for keeping contact information current.
Notices sent to your last known email address may be treated as received, even if you fail to read, open, or respond to the message.
Rocket Driver may update these Terms from time to time.
Updated Terms become effective when posted on Rocket Driver’s website or otherwise communicated, unless a different effective date is stated.
Continued use of Rocket Driver’s website, services, systems, access, subscriptions, or business relationship after updates means you accept the updated Terms.
No informal statement, verbal discussion, sales conversation, text message, or casual communication modifies these Terms unless Rocket Driver expressly agrees in writing.
You may not assign, delegate, or transfer the Agreement, in whole or in part, without Rocket Driver’s prior written consent.
Rocket Driver may assign, delegate, or transfer the Agreement in connection with a merger, acquisition, reorganization, sale of assets, corporate restructuring, change of control, affiliate relationship, contractor relationship, or operational need.
Any attempted assignment in violation of this section is void.
If any part of these Terms is found invalid, unlawful, or unenforceable, the remaining parts remain in full force and effect.
The invalid or unenforceable provision will be interpreted or modified to achieve its intended purpose to the greatest extent permitted by law.
Rocket Driver’s failure to enforce any part of these Terms does not waive Rocket Driver’s right to enforce that term later.
Any waiver must be in writing and expressly approved by Rocket Driver.
These Terms do not create rights, benefits, or remedies for any third party unless expressly stated in writing.
Any provision that by its nature should survive termination will survive, including payment obligations, non-refundable payment terms, ownership, confidentiality, data retention, chargebacks, limitation of liability, indemnification, non-solicitation, governing law, venue, dispute provisions, and miscellaneous provisions.
These Terms are governed by the laws of the State of Delaware and applicable federal laws of the United States of America, without regard to conflict of law principles.
The parties consent to jurisdiction and venue in the state or federal courts located in Delaware for disputes arising out of or relating to these Terms, the Agreement, services, payment obligations, or the business relationship, unless applicable law requires otherwise.
The parties agree to first attempt to resolve disputes through good faith written negotiations.
These Terms, together with any applicable proposal, invoice, order form, written agreement, privacy policy, terms of use, statement of work, or service-specific terms, form the agreement between Rocket Driver and the client.
These Terms replace prior or conflicting informal discussions, messages, understandings, or representations unless a separate written agreement expressly states otherwise.