FAQ


Frequently Asked Questions

Partnership


All of our tools are designed to show the businesses why they need a mobile solution. In this day and age people need to see it to believe it. We have various state of the art tools that will help you close 70%-120% more than any other white label company.

Leads are not an issue at all! If you sign up for the VIP PRO plan leads are free. If you choose the Business Partner Plan leads will be avilable for purchase. You will have a lead with the following information. Owner Name, Address, City, State, Zip, Web Address & Phone Number, Annual Reveneue and Number of Employees

There are absolutely no extra costs or hidden fees. 

Yes you do have to purchase your own domain name from godaddy. You can purchase a domain name from $2.99 - $9.99. Once you become a partner we send you all of the instructions. 

It is recommended that you join RocketDriver first. You will have detailed set up instructions in the back office that we have provided you.

We are not attorneys and cannot answer legal questions with any degree of definitive authority. Please check your local laws and state laws.

Rocket Driver is month to month with no contracts. Cancel anytime.

You get access immediately to the back office where you can follow the simple steps to get started.

At this time there is no payment plan available.

Getting a merchant account even with poor credit is usually not a problem. We have a partnership with First Data. They do not check your credit score. You will have a merchant account in 24-48 hours! 

You can start building your company immediately. Call one of our business specialists to help you get started: 212-548-4433 Ext 1 . As soon as you’ve made the purchase, you will have access to all of our training materials and documentation to help get you up to speed as quickly as possible.

We accept Visa, Mastercard, American Express & Discover.

We have 3 different plans for you to choose from: The basic and business plan you get email support, the PRO - VIP partner plan you get phone support and email support!

With over 11 million businesses in the USA that don't have a mobile solution and 100,000 new businesses starting every month. there is no end in sight to the growth of this industry.  We consistently deploy the newest, state-of-the-art solutions to our members, ensuring the continued healthy growth of their businesses.

Yes! We are partnered with the industry leading merchant account company, FirstData. FirstData is the world’s leading merchant processor and accounts for over 1/3rd of all credit card transactions on earth. As a member of RocketDriver you are entitled to apply to them for a preferred status merchant processing account. You can also apply to get a merchant bank account from any bank. The setup process is easy, fast, painless and free!

Yes, we will furnish you a state of the art editable responsive website. You can choose and purchase any domain name you want. It's your business totally branded to you.

There is no contract and you are under no obligation to us. We operate on a month to month basis. Cancel anytime. 

Our sites are built to be search friendly however SEO service is not included. You can get a 3rd party SEO company to provide you those services. 

Yes we develop & design websites for any type of business. We can develop desktop responsive websites, eCommerce and mobile websites!

Yes. We build sites in any language. 

You can use your own contract if you please. There is no contract between your end-client, you or Rocket Driver. We do provide example contracts for you to use. Rocket Driver is not mentioned anywhere.

We have been in business since 2011 and take our reputation very seriously. We have an impeccable reputation in the development industry and always strive to deliver the best possible quality and technology. Our developers and designers are 100% American and all USA based! We supply services to an entire program network with hundreds of satisfied members. If we were fraudulent in this aspect of our business we would quickly cease to exist and our reputation would be horrible. We are a US-based company and that itself makes us liable for the work we do in this jurisdiction. Check out our portfolio section on our website. 

No. We only build state of the art mobile websites, responsive websites and eCommerce websites.

We provide video & live instruction on how to rebrand documents for your business if you wish to do this. 

The site we furnish you is fully editable. It is installed on our hosting. Your sites come fully completed. You have the option to fully customize your site if you wish.

Please do not purchase a domain name or hosting before joining Rocket Driver. Yes you will need to purchase a domain name. You will have detailed instructions in the set up section of your back office (Partner Portal). We do not charge you for hosting. After you join RocketDriver this process will be explained to you in great detail.

We have entrepreneurs across the US and around the world. You are not limited to a single specific location. We do not impose territories nor do we impose any restrictions on where you conduct business – you are free to find clients and sell the service in any location you pick. We build sites in any language. With our program you are free to operate anywhere in the world and can sell anywhere in the world. You can contract sales people and sell services in one state and live in another. We impose no language restrictions, national restrictions nor do we control how you choose to market yourself in those markets.

No! Rocket Driver is not a franchise. We have no protected territories and have no plans to introduce them. The world is yours to market!

Sales Reps


We offer a free State of the Art CRM for you to keep track of your sales people, clients, etc.. You can have 1 million sales reps and million clients at no cost! Your success is our success!

Yes, absolutely! Many of our members sell over the phone. It's perfect for a call center due to the high margins that our partners earn.

Yes, absolutely. We encourage you to build a local sales team and we also provide you with a nationwide selection of sales reps to get you started! We are the only company in the world that offers this service!

Entrepreneurs are responsible for paying their salespeople. They work for you and need to be paid by you. This is covered in our training.

We currently do not supply geo-targeted or location specific applicants. We supply you nationwide reps. If you want reps in our home city all you need to do is place an ad.

Due to the high volume of resumes we process it is impossible for us to vet each and every sales candidate. It will be up to you and at your discretion whether or not you contract any given sales person that we give you.

Hire sales reps on a pay per performance basis. Reps are generally paid on a commission only basis. This means they receive a percentage of everything they sell rather than a fixed salary. This is the industry norm and is well understood and preferred amongst sales professionals.

This is highly variable. We have commission examples available in our training section of the partner portal. You decide what you’d like to pay your reps.

There are no restrictions on where your sales team is located. You are free to hire as many sales reps as you need in any location you choose, anywhere in the world!

Yes, absolutely! This is the recommended way to get your new business off the ground. We encourage you to start by selling yourself, so you can learn the process. Once you are ready, you can request as many sales reps as you like! Free of charge!

Dealing with you Clients


Yes. We are compatible with most industry standard technologies and are capable of working on a vast number of different platforms and technologies.

In this day and age all businesses must have a responsive website which means the old site goes in the trash and we develop a state of the art responsive website for your client's

We provide up to two (2) draft revisions on all of our websites. This means the end client is free to request two rounds of general edits/revisions to their website before we begin to charge for edits. This is typically more than enough for most clients.

We will give you a quote on any additional work or edits that needs to be added or completed.

You are responsible for calling the client. We never contact the end-client. You deal with the end client. We deal with you.

We educate upon this extensively. We call that a custom quoted project. We provide lots of training & support  covering this topic.

Yes, this is needed so that we can install your client's website.

The end customer would contact your business and you would then relay their requests to us via our state of the art ticketing system. We have a world class support team that will be ready to handle anything you throw at us.

We provide example corporate documents (contracts). We cannot attest to their legal validity in your jurisdiction however many members do use these documents as a basis for their own contracts. We recommend you consult a qualified legal professional.

We will provide a first draft after the sale is made. This usually takes 7-10 days depending the size of the project. We deliver this draft as a basis from which we can develop the rest of the site.

Pricing


You do! You control 100% of the money earned.

Yes, you will be highly competitive on price. We are a wholesale development company. Our prices are the best in the industry.

You will have a merchant processor to facilitate this process on a monthly basis. The client pays you - then you pay us.

We have two plans - The monthly package and the unlimited package. On the monthly package we charge you $16 monthly. It is quite common to add 2xs – 3xs on to this price when billing your client. For the unlimited package you keep 100% of the monthly fee and you can charge whatever you want.

You can use whatever merchant processor or service you wish.

Yes you collect the hosting monthly fee. If the client stops paying, you would need to notify us and we would cancel the site and not bill you.

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